Overview
This Privacy Policy explains how Summit REI, operated by [LEGAL BUSINESS NAME] ("Summit REI," "we," "us"), collects, uses, and protects information you provide through this website, including information related to our text messaging program.
Information we collect
When you submit the form to request a guide or start an inquiry, we collect:
- Your name
- Your email address
- Your phone number
- Your SMS opt-in or consent status, recorded separately for inquiry texts and for marketing texts, along with the date and time of your choice
- Any details you choose to share about your inquiry
Like most websites, we may also receive ordinary site usage data, such as browser type, device type, pages viewed, and approximate time of visit. This data is used only to keep the site working and to understand general traffic.
How we use your information
- To send a requested guide and to respond to your inquiry by email or phone.
- To send inquiry-related text messages, only if you checked the inquiry text consent box.
- To send marketing text messages, only if you separately checked the marketing text consent box.
- To keep a record of your consent choices and any opt-out requests.
- To operate, maintain, and secure this website.
If you do not opt in to text messages, we will not text you. Leaving either box unchecked does not affect your ability to submit an inquiry.
Text messaging
Text messages are sent only to people who opt in. Message frequency varies. Msg & data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of purchase. See the SMS program section of our Terms and Conditions for full program details.
How to opt out
- Text messages: Reply STOP to any message from Summit REI. You will receive one confirmation and no further texts. Reply HELP for help.
- Email or other requests: Contact us at [EMAIL] or [PHONE] and ask to be removed or to have your information updated or deleted.
Retention and security
We keep your information only as long as needed to respond to your inquiry, honor your consent choices, and meet legal obligations. We use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it last changed.